Privacy Policy

1. Introduction

FireHouse Labs Pty Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our delivery management platform.

2. Information We Collect

We collect and temporarily store the following information to facilitate deliveries:

• Contact name
• Delivery address
• Phone number
• Delivery notes and preferences
• Children's names (for gift identification purposes)

3. How We Use Your Information

Your information is used solely for:

• Coordinating and completing deliveries
• Communicating delivery status updates
• Improving our delivery service

4. Data Retention

We retain delivery information only for the duration necessary to complete the delivery service. Personal information is automatically removed from our system after the completion of the event.

5. Location Data

During active deliveries, we collect temporary location data solely for the purpose of route optimization and delivery tracking. This data is:

• Only collected during active delivery sessions
• Not associated with personally identifiable information
• Automatically deleted after completion of the delivery event
• Never used for marketing or tracking purposes

6. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls
• Regular security assessments

7. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

FireHouse Labs Pty Ltd

Email: privacy@firehouselabs.com.au